Our response time in case of an emergency is within minutes. We have a 24/7 dispatch center that can quickly mobilize our security personnel to respond to any emergency situation.
Yes, we offer 24/7 security services to ensure that our clients are protected at all times.
We believe in open and transparent communication with our clients. We assign a dedicated account manager who will be available to answer any questions or concerns our clients may have.
We have a standard incident reporting system that includes detailed incident reports, photographs, and video footage if available. Our clients will be promptly notified of any incidents and provided with the necessary information to take appropriate action.
We take confidentiality and privacy seriously. We have strict policies and procedures in place to ensure that our clients' information is protected and kept confidential.
We carry comprehensive liability insurance coverage to protect our clients in case of any liability claims arising from our security services.
We have a dedicated complaints and grievance handling system that includes investigating and addressing any complaints or grievances from our clients promptly.
Yes, we are licensed and insured by the State of California Bureau of Security and Investigative Services (BSIS), and we have industry certifications and accreditations.
We have a research and development team that constantly monitors the latest security technologies and industry trends. We also attend security conferences and training sessions to stay up-to-date on the latest developments.
Yes, we offer customized security solutions tailored to each client's specific needs and requirements. We work closely with our clients to develop a comprehensive security plan that meets their unique needs.